Terms & Conditions

1. Introduction

Welcome to Lume Lights! By accessing or using our website, services, or products, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before making any purchases or using our site. If you do not agree with these terms, please do not use our services.

2. General Information

Lume Lights is a modern lighting brand providing high-quality lighting products designed for both style and functionality.
Our products are available for purchase through our official website

3. Product Information and Availability

We make every effort to display accurate information about our products, including descriptions, pricing, and availability. However, there may be occasional errors, and we reserve the right to correct them without prior notice.
Product images and colors on our website may vary slightly due to screen resolution and lighting conditions.
Availability of items is subject to change without notice.

4. Pricing

All prices displayed on our website are in USD and are inclusive of applicable taxes unless otherwise stated.
We reserve the right to change prices at any time without prior notice. However, orders that have already been placed will not be affected by changes in pricing.
Shipping and handling fees will be calculated and agreed upon when you request a quote. Shipping costs will be communicated and agreed upon separately.

5. Order Confirmation

Once you place an order, you will receive an email confirmation with the details of your order. This confirmation is not an acceptance of your order, but merely an acknowledgment that we have received it.
We reserve the right to cancel or reject any order at our discretion, including orders that are incorrectly priced, out of stock, or suspected of fraud.

6. Payment Methods

Lume Lights does not process payments through the website. Customers are required to request a quote for their orders.
Payment details will be communicated and agreed upon after you request a quote, including payment terms, methods, and instructions.

7. Shipping and Delivery

Lume Lights does not offer shipping or payment through the website directly. Instead, customers are required to request a quote for their order.
Shipping costs, methods, and estimated delivery times will be communicated and agreed upon after the quote is requested. We aim to provide an efficient and reliable shipping service.
Delivery times vary depending on your location, but we will notify you with estimated delivery details after agreeing on the shipping method.

8. Returns and Exchanges

We accept returns and exchanges within 15 days from the date of delivery, provided the items are in their original condition and packaging.
Custom or made-to-order items may not be eligible for return or exchange unless defective.
If your order arrives damaged, please contact us immediately at info@lume-lights.com for assistance. We may request photographs of the damaged item to process your claim.

9. Warranty

Our products come with a warranty period ranging between 2 to 3 years from the date of purchase, depending on the product type.
This warranty covers defects in materials or workmanship but does not cover damage caused by misuse, accidents, or unauthorized repairs.
If your product is defective and falls within the warranty period, please contact our customer service team at [insert contact email] for a replacement or repair.

10. Intellectual Property

All content on our website, including text, images, graphics, logos, videos, and other materials, is the property of Lume Lights and is protected by intellectual property laws.
You may not use, reproduce, or distribute any content from our website without our express written permission.

11. Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

12. Limitation of Liability

Lume Lights is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.
In no event shall our total liability exceed the amount paid for the product in question.

13. Governing Law

These Terms and Conditions are governed by the laws of Lebanon. Any disputes arising from these terms shall be resolved in the appropriate courts in Lebanon.

14. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated date. Please review this page periodically for any updates.
Your continued use of our services after changes to the Terms and Conditions constitutes your acceptance of those changes.

15. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Email: info@lume-lights.com
Phone: +961 81 13 15 19